Shipping Policy

Thank You for Choosing Bit-A-Swissy

At Bit-A-Swissy, we are committed to providing quality dog products at competitive prices. To keep our prices affordable, our fulfillment warehouse is strategically located in Asia, allowing us to reduce operational costs and pass those savings on to our customers.

Shipping Times

We strive to be transparent about shipping timelines so you know what to expect after placing an order.

United States

  • Estimated delivery time: 6–20 business days

  • Business days do not include weekends or public holidays.

International Shipping

  • Estimated delivery time: 9–25 business days

  • Delivery time may vary depending on the destination country and customs procedures.

Please note that delivery times are estimates and may vary during peak seasons or promotional periods.

Why Shipping Takes Time

Because our warehouse is located in Asia, orders are shipped internationally using reliable global logistics partners.

This shipping model allows us to:

  • Reduce product and operational costs

  • Offer better pricing to our customers

  • Maintain safe and reliable delivery worldwide

All orders are carefully packaged to ensure they arrive in good condition.

Order Processing Time

Orders are typically processed within 2 hours to 3 business days after being placed.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Tracking Your Order

After your order is shipped, a tracking number and tracking link will be sent to your email.

You can use this information to monitor your shipment until it reaches your delivery address.

Possible Shipping Delays

In rare cases, shipping may take longer than expected due to factors outside our control, including:

  • Customs inspections

  • Severe weather conditions

  • Carrier or international shipping disruptions

We appreciate your patience and understanding if delays occur.

Customer Support

Your satisfaction is our priority.

If you have any questions about your order or shipping status, please contact us:

📧 Email: alison@bitaswissy.com

Our support team is happy to assist you.